Upon completion of the Business Administration certificate program at RCTC, students will achieve the following outcomes:
- Analyze and interpret financial data from a managerial perspective.
- Describe the major functional areas of business including management, marketing and finance.
- Calculate and interpret business applications of statistics.
- Identify the role of managers in organizations including planning, leading, quality management and managing people.
- Explain how business leaders apply economic principles that allocate resources efficiently, maximize profits, and anticipate responses to strategic planning.
Upon completion of the Business Analysis certificate program at RCTC, students will achieve the following outcomes:
- Identify and clearly articulate the various stakeholder roles needed to collect project requirements.
- Utilize effective communication techniques based on various stakeholders.
- Demonstrate practical skills to analyze, document, and develop organizational and operational requirements that lead to functional processes.
- Apply various techniques used to manage project requirements
Upon completion of the Business Management certificate program at RCTC, students will achieve the following outcomes:
- Identify the role of managers in organizations including planning, leading, quality management and managing people.
- Record, analyze, interpret, and report financial transactions using Generally Accepted Accounting Principles (GAAP) and other professional accounting standards and laws.
- Describe the major functional areas of business including management, marketing and finance.
- Recognize the various perspectives on consumer and organizational buying behavior as a means for better meeting the wants and need of target customers.
Upon completion of the Business A.S. and A.A.S. programs at RCTC, students will achieve the following core competencies and program outcomes below:
Business Core Competencies:
- Strategic thinking: Recognize accounting, economic, marketing and business opportunities/challenges and develop strategies to address them.
- Data Informed Decision Making: Apply critical thinking skills and technology to formulate viable solutions to organizational issues.
- Global Perspective: Identify domestic, international, cultural, political, and economic issues present in today’s work environment.
- Ethical & Social Responsibility: Translate ethical and social responsibility concepts into responsible decision-making in a business environment.
- Organizational Dynamics: Identify and analyze factors that influence organizational dynamics including teamwork, leadership, communication, and interpersonal skills.
Business Management A.A.S. Program Outcomes:
- Identify the role of managers in organizations including planning, leading, quality management and managing people.
- Interpret the American legal system through case law, business law decisions, and processes; describe impact on business environment.
- Summarize and apply steps in the project management process.
- Analyze and interpret financial data from a managerial perspective.
- Identify current business trends that affect organizations and shape stakeholder’s views.
Business Management – Hospitality Emphasis A.A.S. Program Outcomes:
- Demonstrate successful management concepts and practices in hospitality.
- Demonstrate ability to manage and coordinate staff and operations in various hotel departments.
- Demonstrate effective customer service strategies through interactions with guest and vendors, and extend these principles to interactions with superiors, subordinates, and peers.
- Describe the interrelated nature of Hospitality Travel, Entertainment, Recreation, and Tourism.
- Demonstrate problem solving skills and integrate new ways of thinking and learning.
- Explain the current digital landscape in the hospitality industry and role of social media and its direct and indirect influence upon the customer.
Business Management – Marketing Emphasis A.A.S. Program Outcomes:
- Apply marketing concepts, pricing, product development, consumer behavior, and distribution channels in designing an effective marketing plan.
- Demonstrate a working knowledge of business-to-business sales management and digital marketing.
- Identify key e-business concepts needed to create a new business or take an existing business online.
- Explain, analyze, and develop a cohesive consumer promotional plan and program implementation.
- Develop an organizational social media strategy plan.
Business Transfer Pathway A.S. Program Outcomes:
- Understand how business leaders apply economic principles that allocate resources efficiently, maximize profits, and anticipate responses to strategic planning.
- Analyze and interpret financial data from managerial perspective.
- Apply marketing concepts, pricing, product development, consumer behavior, and distribution channels in designing an effective marketing plan.
- Interpret the American legal system through case law, business law decisions, and process; describe impact on business environment.
- Calculate and interpret business applications of statistics.